Document Owner: Data Protection Officer (DPO) / Privacy Team
Effective Date: 2026-09-01
DPO Contact: Data Protection Officer — [email protected]
Last Updated: 2026-09-01
Contact: [email protected] / www.rampupads.com

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1. Introduction

This Privacy Policy explains how we collect, use, disclose, and protect personal data when you interact with our services, products, website, or through our partners (including sellers and creators on platforms such as TikTok Shop). We are committed to protecting your privacy and handling your data in accordance with applicable laws.

2. Information We Collect

We may collect the following categories of personal data:

• Identity & contact data: name, email address, phone number, and related account details.
• Account & usage data: account identifiers, content you create or manage, and information about your use of our services.
• Technical data: IP address, device information, browser type, and log data.
• Payment data (where applicable), processed securely.

3. How We Use Your Data

We use personal data to:

• Provide, operate, and improve our services and manage accounts.
• Fulfil orders, deliver content, and support creators and sellers.
• Communicate with you (service notifications, support).
• Ensure security and prevent fraud.
• Comply with legal and contractual obligations.

4. Lawful Basis

We process personal data based on: your consent (where required), the performance of a contract, our legitimate interests, or compliance with legal obligations—whichever applies.

5. Disclosure of Data

We may share data with:

• Service providers and partners who help us operate (subject to confidentiality and data protection obligations).
• Sellers, creators, or platform partners (such as TikTok Shop) where necessary to perform our services.
• Authorities, where required by law.

We do not sell personal data.

6. Data Retention

We retain personal data only as long as necessary for the purposes described, or as required by law. When data is no longer needed, it is securely deleted or anonymized.

7. Data Security

We implement appropriate technical and organizational measures—including encryption and access controls—to protect your data against unauthorized access, loss, or alteration.

8. Your Rights

Depending on your location, you may have rights to access, correct, delete, restrict, or object to the processing of your personal data, and to data portability. To exercise your rights or make a data request, contact us at [email protected] or, where applicable, through the platform you use. We will respond to all valid data subject requests within the timeframe required by applicable law (ordinarily within 30 calendar days).

9. International Transfers

Where data is transferred internationally, we apply appropriate safeguards to ensure your data is protected.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be communicated through appropriate channels, and the “Last Updated” date above will be revised.

11. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at [email protected].